International experts visited PNG to discuss the development of Papua New Guinea’s public services

Feb 1, 2016

Mr. Ryan Orange meeting with Senior PNG Civil Servants and sharing experience of reforms in New Zealand

Port Moresby, 3 February, 2016 -  In collaboration with the Government of PNG, United Nations Development Programme (UNDP) organized an international experts mission to discuss potential partnerships in the area of public service delivery.

The mission consisted of representatives of UNDP’s Global Centre for Public service Excellence -  Dr. Nigel Goh (Singapore) and Mr. Ryan Orange (New Zealand).

During the visit, experts met with the PNG Institute of National Affairs, Coffey International, the New Zealand and Australian High Commissions, Parliamentary Speaker’s Office, Secretary for Personnel Management, as well as senior civil servants and civil society representatives. The meetings forged discussions on potential partnerships between UNDP and the Government in the area of public service delivery.

Participants also discussed key challenges in implementing public services. One of the main issues was the need to break the silos of operation and work in more integrated ways to solve complex issues. Linked to this is the need to manage national standards of service through decentralized systems, whilst at the same time empowering civil servants to implement policy and provide services most effectively for the needs of all citizens. 

A key element emphasized by the visitors was the importance of national context. They pointed out that there are ‘no one size fits all solutions’. For reforms to work, they need to be grounded in the local context. 

The visit generated new insights and ideas for potential partnerships aimed to assist the Government and other key players to improve the provision of public services.

“Efficient and effective public services are vital for the achievement of all of the Sustainable Development Goals. The visit by Nigel Goh and Ryan Orange helped us to better understand the insights generated through the work of the Global Centre and how we can tap into their expertise to improve public services in Papua New Guinea”, said Mr. Roy Trivedy, UN Resident Coordinator / UNDP Resident Representative.

“Working together to influence and motivate a wide sphere of people is vital for development”, added Secretary John Kali, Department of Personnel Management.


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